Cameron Heard

Contact Information

• Email: hello@cameronheard.com
• Phone: Upon request
• Job Profile Cameron Heard’s Website

Qualifications - Experience in Linux System Administration: (10 years) - Enterprise Windows System Administration: (5 years) - MacOS System Administration: (3 years) - Experience with Microsoft Dynamics: (3 years) - Oracle Cloud Infrastructure: (2 years) - Broadcom ESP workload director DE / WA: (2 years) - Tableau: (1 year) - Informatica: (1 year) - IBM i system operations: (2 years) - IBM z/OS administration: (2 years) - Disaster recovery operations (Multiple fields) (8 years) - Board level - computer and phone repair (4 years) - Data recovery (4 years)

Employment History

Mower County Government - Senior Network Engineer - (Oct ‘23 - Present) - Implementing technical requirements for various federal, state, and local compliance mandates - Directly responsible for LAN/WAN connectivity for 300 users, ~60 of which are First Responders - Cyber Security analysis - Re-rack project for all IDF’s. - EOL Equipment decom - Endpoint compliance - Acceptabale Use policy enforcement - AUP aversion mitigation - Implementer of the weird tools that make work smart, not hard.

Hormel Foods Corporation - IT Operations Technician / Help Desk Technician (Oct ‘21 - Oct '23) - Operating as a systems engineer in times of need. - Handling multiple side projects due to a passion for learning. - Lead SOC and Disaster Recovery, responding to extreme weather, power/WAN downtime, and cloud outages. - Managed Mainframe Enterprise Scheduling, working with Systems Programmers and analysts to optimize system performance. - Oversaw vSphere cluster management for 6,500 virtual machines across the globe on 1,500 hypervisors. - Provided L1|L2|L3 enterprise support, dealing with support triaging network issues, system failures, and hot fixing JCL. - Handled front line Cyber Security monitoring, looking out for network for suspicious traffic, unprivileged asset access, system authority management. - Provide global 24x7 Enterprise Desktop Support to 20,000 employees. - Create SOX compliant SOP’s for operational conformity. - Creating solutions to bring unintended problems to resolution. (Like when dev teams decide to push to prod without testing) - Participated in SOX Auditing, ensuring aforementioned SOP’s concluded with intended results. - Demonstrated ability to operate well under intense pressure. Disaster recovery for multi-site outage due to weather and man made events.

HeardIT LLC (Nov ‘19 - Present) - Provide fully managed IT services: - Fully managed Wireguard / OpenVPN tunneling services. - fully managed zero trust telework web application administration. - provide on-site and remote desktop technical support: - Break/fix and contract support. - Off contract printer support. - Hardware lifecycle. - F&P services with HIPPA compliant data destruction. - HIPPA compliant access control systems. - Managed home and business networking - Computer, phone, consumer electronics repair - Data recovery - Screen replacement - Board level component repair

Tandem Products - Production Supervisor / Machine Operator (April ‘15 - October '21) - Acted as the company’s on-site IT, maintaining the network and keeping operations smooth, due to the company’s MSP not being local. - Programmed PLC’s and other Industrial Automation equipment to bring a fully automated project online. - Used Microsoft Dynamics in a supply chain and scheduling role. - Operated machinery to produce open cast Urethane products

Education

• Self Taught / On the job training.
• Lyle Public School (K-12)

Personality Traits and Cultural Beliefs

• Openly Neurodivergent.
• I like helping people. I don’t expect an accountant or an HR specialist to know that for them to get updated AD groups they need to do a gpupdate /force
• Deep passion for knowledge, particularly in relation to computers (hyper fixation for 20+ years).
• I believe in a work culture where all employees help each other to be the best they can be.
• Community-oriented, I like working for organizations that give back to their communities.
• Co-worker well being - I find it being a duty to help coworkers in any way possible when they are going through illness or hardship.
• Strong advocate for clear, accurate, and useful documentation to ensure operational conformity and frictionless protocols.

Personal Projects

• RadioWeb Framework
  • Self Hostable Amateur Radio social profile, and online contact log.
• SpeedDump
  • Connector application that takes Internet Speed Test results, timestamps them, and then dumps them in a Graphing tool to show uptime, average, and peak / trough speeds.